The in-app messaging system will be activated 6 hours before your scheduled transfer. For security reasons, all communication occurs within Ottobus.net's transfer marketplace infrastructure. Alternatively, you can contact customer service.

You can submit complaints or feedback via phone, email, or live chat within the app. We strive to resolve issues as quickly as possible.

Our customer service team is available 24/7 via phone, email, or in-app live chat support.