Once your refund is approved, the amount is typically processed within 3-5 business days, depending on your bank.

You can cancel your reservation through the 'My Account' section or the transfer details page by clicking the 'Cancel' option.

Cancellation fees depend on the policy specified during booking. We recommend reviewing cancellation terms before confirming your reservation.

Customers can cancel their transfers for free up to 24 hours before the scheduled transfer time. Cancellation fees apply as follows: Up to 12 hours before: 10% fee, Up to 9 hours before: 15% fee, Up to 6 hours before: 20% fee, Up to 3 hours before: 50% fee, Up to 1 hour before: 100% fee (no refund).